Saturday, 29 August 2009

Towards the end of the season

Its the end of August and we are approaching the end of the season. I have trips in mind for September and will keep on going whilst the weather stays reasonable. More and more sites now stay open throughout the year and there is a growing trend of using motorhomes and caravans through the winter. Many European and a growing number of UK vehicles are winterised, just take a look at ski sites in Europe and spot the number of motorhomes.

Do you use your vehicle through the winter? If so please let us know how.

Sunday, 16 August 2009

Service what service

This week I have been out to two vans that were serviced last year and have been regularly serviced over the past few years. It was clear that the previous service people had not done what they had been paid for. I found a 9 year old gas hose on one and neither of them had seen any work carried out on the brakes for many years.

Friday, 14 August 2009

NHS

I know that this is a departure from my normal discussion items. However I have been following the stories about the NHS in the USA, especially via Twitter.

So much rubbish is being said in the US its quite shocking. Go to Twitter and follow what other people are saying, its fascinating.
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Wednesday, 12 August 2009

What is a service?

Time and time people expect engineers to fix problems during a service. A service is a service it doesn't include repairs to things that are broken. Engineers will of course try and fix minor problems as they go along but there isn't the time to carry out major repairs.

Its just the same situation if you take your car for a service, if they find you need a new clutch they will tell you when you collect your car and discuss what to do about it.

For this reason if your planning a big trip then you need to give the engineer plenty of notice because if there is a big problem they will need to get spares and arrange a date to come back. Most parts are available in a few days but others can take weeks to track down.

So please help us by giving us plenty of time and not just two days before you tour Europe....

Monday, 10 August 2009

Twitterfeed.com

I have started linking this blog with Twitter using twitterfeed.

I am looking forward to seeing any responses via twitter. Remember this is your blog, please let us know what you want to cover in terms of the Caravan & Motorhome industry.

Asbestos

Did you know that if your vehicle is over 20 years old the brake linings might still contain asbestos. Now 20 year old brakes on a motorhome are extremely unlikely but for a caravan that perhaps does 1,000 miles a year then it could still be on its original shoes.
If your working on your van then make sure that you take all of the safety precautions.
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Sunday, 9 August 2009

Oil that rubber!

The rubber seal around windows and doors need to be treated regularly to keep them from drying out and sticking. There are some excellent spray on lubricants such as that made by Thetford. However buy yourself a small bottle of cheap olive oil and use that - don't use any mineral based oils as you will rot the rubber.

Monday, 3 August 2009

Newsletter

Today I have tried something new on our website - its a free newsletter about caravaning and motorhoming. Its got some hints and tips that I hope that you will find useful. Please let me know if you like the idea or especially if you have ideas for our second edition. Please take a look at www.chatsworth-service.co.uk and let me know.

Its really good to hear from you so please don't be shy send me an e-mail.

Sunday, 2 August 2009

Problems Problems Problems

I have had a frustrating couple of days, it amazes me how many problems that you can come across in this job.

The wheel hub is held on by one shot nuts and these are tightened up with a torque wrench very tightly. However these should come off with a breaker bar. I had one nut this week which was so tight it took two of us and a four foot scaffolding bar and we still had huge problems getting the nut off. It looks as if the nut was tightened much too tight and it caused huge problems.

Luckily I was on a storage yard and the owner came to help.

I think it demonstrates the need for an engineer that you can trust, that hub nut should not have been that tight.