Monday, 6 April 2015

What is included in a service?

English: Caravan Site
(Photo credit: Wikipedia)
One question we get on the phone and by email is "what is included in a service"? A service is a set checklist of things that we work through, it isn't a repair session so if you have repairs or things that need fitting then you must let us know at the time of booking. We allocate the time needed to run through the service and we will give you a report of things that might need repairing. Obviously for small repairs then we will do them as we go but larger works will need to be booked in at a later date. You can see an example Approved Workshop Worksheet at http://www.approvedworkshops.co.uk/assets/AWS-TC-Annual-Service-Checksheet-120316-V4-SAMPLE-Part-1.pdf you will also receive a summary sheet and a damp report.

We will arrive on the allotted day in our fully equipped workshop. The following photographs and text are there to show you just a few of the checks that we will be carrying out.












The service will include -

Chassis & Running Gear
This is an example of a caravan being lifted by our air jack and the inside of a modern hub.



  


240v and 12v electrical systems

This picture shows our test box plugged in to the caravans towing electrics. We can test the lights, fridge, charging circuit and traction control systems.


A test of your leisure battery will be carried out. I find that this is an area that people tend to cut corners on but if your engineer says that your battery is failing then you should seriously consider changing it. If you use a motor mover then a failing battery will mean that one day your mover will let you down.Even without a mover a damaged battery will be putting additional strain on your charger.





Here is a test of the 240v sockets and it shows a correctly wired up socket. A surprising number of faults are found with this simple test. I even found a customers garage with no earth when testing his caravan.



This is an example of a modern consumer unit. On the left you will see a miniture circuit breaker (MCB) and on the right is the Residual Current Circuit Breaker (RCD).






Gas system

Here you can see a manometer connected to the gas system. This will be used to check your regulator and ensure that you have no gas leaks. Your appliances will all be checked for safety and operation.



Water system

This caravan has been connected to our water carrier and the system has been primed and is ready for use. Please remember to drain the system once we have completed the service.




Ventilation

Caravans need air so that the gas appliances burn correctly. This is provided by ventilators and skylights that ventilate even when closed. They allow fresh air to circulate at all times. Poor air circulation also causes condensation and this can lead to mildew growing on cupboards.




Fire & Safety

How to Recharge Fire ExtinguishersYou should have a fire extinguisher, smoke alarm and preferably a Carbon Monoxide (CO) alarm. People die every year in caravan fires and also from carbon monoxide poisoning. Take care, enjoy your holiday but spend just a few pounds to help protect yourselves.







Bodywork

We will be checking the bodywork, locks, hinges etc. In the event of damage we can give you advice and help prevent further damage whilst you seek a full solution to your problem.
This is a professional damp meter being used to check around a door frame. This particular model uses pins to pierce the surface and take a reading, it is used on most caravans. We also carry a pinless meter which is used on caravans and motorhomes that are built without timber.



I hope that you have enjoyed this basic run through of what is involved in a service. There are many more checks carried out which you can see on the example work sheet. At the end of a service then you will need to ensure that your vehicle is secure and you should then re-torque the road wheels before using the caravan.

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